Who we are
Our website address is: https://www.vennaudio.com. We are a collaboration of audio/development professionals selling products and offering free downloads online.
What personal data we collect and why we collect it
We collect the smallest amount of data possible in order to provide licensed digital downloads and user logins. We are not in the business of sharing your personal information such as your email address with other companies. We do, however, use other services to provide web site security, usage statistics and online payment services. They typically use information such as your IP address and how you arrived at this web site, and the payments companies do not share your payment information with us.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
We share your usage data such as IP address with site statistics companies and security services. We also work with payments companies when you buy a product.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
How we protect your data
Access to the web site and the hosting is password protected and encrypted and all our content should be accessible through HTTPS. We have installed the necessary security features within WordPress and configured our web hosting.
What data breach procedures we have
Data breaches can happen no matter what protection you have in place. We protect you by storing the absolute minimum amount of data possible. For example, your credit card information cannot be stolen from us, because we won’t have it. If any of your information is stolen, we will inform you as soon as possible and recommend you change your login details.
You can protect yourself by using a password manager such as Keepass XC, an email masking service such as Blur and non SMS-based two factor-authentication such as Authy when you sign up for online accounts.
What third parties we receive data from
We receive analytic information about site usage and confirmation of payments.
What automated decision making and/or profiling we do with user data
We will never ask you for your password, and in general you should never click on a link in an email and enter your password, in case of a phishing scam. Our payments are done through third parties, so we will not ask you for your payment information either.
Please inform us if you have been contacted by someone claiming to be Venn Audio and asking for personal information or have any other concerns about your privacy and security with us. We welcome all questions, complaints or suggestions through the contact page on the web site.